01
The Maturity Model
Six levels describe how a company evolves from knowledge that lives in one person's head to knowledge that operates as infrastructure.
- 00Level 0
Founder Memory
Knowledge exists primarily in the founder's head.
- Founder dependency
- Tribal knowledge
- Slow onboarding
- 01Level 1
Documents
Knowledge exists in Notion, Docs, and wikis.
- Information stored
- Poor discoverability
- 02Level 2
Search
Information is searchable, but context is fragmented.
- Information searchable
- Answers require effort
- Context fragmented
- 03Level 3
Structured Knowledge
Knowledge organized by business domain with clear ownership.
- Organized by domain
- Relationships mapped
- Ownership assigned
- 04Level 4
Decision Infrastructure
Knowledge delivered at the moment a decision is being made.
- Delivered at decision time
- Context automatic
- Institutional memory
- 05Level 5
Company Brain
Critical questions are instantly answerable across the company.
- Instantly answerable
- Accessible across teams
- Decisions informed by trusted sources